Terms of Service
TERMS OF SERVICE
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Effective Date: October 3, 2026
OVERVIEW
This website and its related services are operated by Kathy’s Knitwear.
Throughout the website, the terms “we”, “us” and “our” refer to Kathy’s Knitwear.
Kathy’s Knitwear offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”, “Terms and Conditions”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website.
By accessing or using any part of the website, you agree to be bound by these Terms.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.
Any new features or tools added to the current store shall also be subject to these Terms.
You can review the most current version of the Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website.
It is your responsibility to check this page periodically for changes.
Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes, to the extent permitted by applicable law.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you agree not to use our products or Services for any illegal or unauthorized purpose.
You may not, in the use of the Service, violate any laws applicable to you or your jurisdiction, including but not limited to copyright and intellectual property laws.
You must not transmit any worms, viruses, malware, or other code of a destructive nature.
A breach or violation of any of these Terms may result in the termination or suspension of your access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone where permitted by applicable law.
You understand that your content, excluding credit card information, may be transferred unencrypted and may involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is encrypted during transfer over networks using appropriate security measures.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact through which the Service is provided without our express written permission.
The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to ensure that information on this website is accurate, complete, and current.
However, information may occasionally contain errors, inaccuracies, or omissions.
Material provided on this website is made available for general information and should not necessarily be relied upon as the sole basis for making decisions where more complete, accurate, or up-to-date information is appropriate.
Any reliance on material on this website is at your own discretion.
This website may contain certain historical information.
Historical information is not necessarily current and is provided for reference only.
We reserve the right to modify the contents of this website at any time.
Where required by law, we will update information that must remain accurate or current.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products may change without prior notice, except where applicable law requires otherwise.
We reserve the right at any time to modify, suspend, or discontinue the Service, or any part of it.
We shall not be liable for modifications, price changes, suspension, or discontinuation of the Service except where such liability cannot lawfully be excluded.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website.
These products or services may have limited quantities and may be returned or exchanged only in accordance with our Return Policy and applicable law.
We make every reasonable effort to display the colors, images, and appearance of our products as accurately as possible.
However, we cannot guarantee that your device or monitor will display colors exactly as they appear in person.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction where permitted by law.
We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of products or services that we offer.
All descriptions of products and product pricing are subject to change without notice, except where applicable law requires otherwise.
We reserve the right to discontinue any product at any time.
Any offer for a product or Service made through this website is void where prohibited by law.
Nothing in these Terms excludes any statutory warranty, guarantee, or consumer right that cannot legally be excluded.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel an order where permitted by applicable law.
We may limit or cancel quantities purchased per person, per household, or per order.
These restrictions may include orders placed by or under:
- the same customer account
- the same credit card
- the same billing address
- the same shipping address
If we change or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.
We reserve the right to limit or prohibit orders that, in our reasonable judgment, appear to have been placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.
You agree to promptly update your account and other information, including your email address and payment information, where necessary so that we can complete your transactions and contact you as needed.
For more information regarding returns and refunds, please review our Return Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor, control, or operate.
You acknowledge and agree that such tools may be provided on an “as is” and “as available” basis.
Your use of optional third-party tools is at your own discretion and subject to the terms and conditions of the relevant third-party provider.
You should ensure that you understand and agree to the terms under which those third-party tools are provided.
We may also offer new Services, features, tools, or resources through the website in the future.
Such new features or Services will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials or services provided by third parties.
Third-party links on this website may direct you to websites that are not affiliated with Kathy’s Knitwear.
We are not responsible for examining or evaluating the content, accuracy, policies, security, or practices of third-party websites.
We do not accept responsibility for third-party materials, websites, products, or services except where liability cannot legally be excluded.
Please review the relevant third party’s policies and practices carefully before engaging in any transaction with them.
Complaints, claims, concerns, or questions regarding third-party products or services should generally be directed to the relevant third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us comments, feedback, suggestions, ideas, proposals, plans, contest entries, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may use such materials for legitimate business purposes, subject to applicable law.
Where legally permitted, we may edit, copy, publish, distribute, translate, and otherwise use comments that you voluntarily provide to us.
We are not obligated to:
1. maintain comments in confidence unless required by law;
2. pay compensation for comments unless otherwise agreed; or
3. respond to every comment.
We may monitor, edit, or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, abusive, or otherwise inappropriate, or that violates intellectual property rights or these Terms.
You agree that your comments will not violate any third party’s rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You also agree that your comments will not contain unlawful, abusive, defamatory, obscene, or malicious material, viruses, malware, or other harmful code.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of your comments.
You are responsible for the comments you submit and for their accuracy.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Statement.
Please review our Privacy Statement for further information about how we collect, use, store, and protect Personal Data.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website or within the Service containing typographical errors, inaccuracies, or omissions.
These may relate to:
- product descriptions
- pricing
- promotions
- offers
- shipping charges
- delivery times
- product availability
- other product or Service information
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information where appropriate.
Where permitted by law, we may cancel orders if information relating to the order was materially incorrect.
Nothing in this section limits any rights you may have under applicable consumer protection law.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the website, Service, or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any applicable international, national, state, provincial, or local laws, regulations, rules, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, intimidate, threaten, or unlawfully discriminate against others;
(f) to submit false or misleading information;
(g) to upload or transmit viruses, malicious code, or other harmful material;
(h) to collect or track the personal information of others without lawful authority;
(i) to spam, phish, pharm, pretext, spider, crawl, scrape, or engage in similar abusive activities;
(j) for obscene, fraudulent, or unlawful purposes; or
(k) to interfere with or circumvent the security features of the Service, related websites, other websites, or the Internet.
We reserve the right to terminate or restrict your use of the Service for violating these prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will always be uninterrupted, timely, secure, or error-free.
We do not guarantee that every result obtained through use of the Service will be completely accurate or reliable.
From time to time, we may suspend, modify, or discontinue parts of the Service.
To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis.
Nothing in these Terms excludes or limits any warranty, guarantee, remedy, liability, or consumer right that cannot legally be excluded or limited.
To the maximum extent permitted by law, Kathy’s Knitwear and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the Service or products purchased through the Service.
Where applicable law does not permit certain exclusions or limitations of liability, our liability will be limited only to the maximum extent permitted by applicable law.
SECTION 14 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Kathy’s Knitwear and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from claims or demands arising directly from:
- your material breach of these Terms;
- your unlawful use of the Service; or
- your violation of the rights of a third party.
Nothing in this section limits rights that cannot legally be waived or excluded.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed severed from these Terms.
Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred before termination of these Terms shall survive termination where appropriate.
These Terms remain effective unless and until terminated by either you or us.
You may stop using our Services at any time.
If we reasonably determine that you have materially failed to comply with these Terms, we may suspend or terminate your access to the Service where permitted by applicable law.
Any outstanding amounts lawfully due before termination remain payable.
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
These Terms, together with any policies or operating rules posted by Kathy’s Knitwear on this website in relation to the Service, constitute the agreement between you and us regarding your use of the Service, subject to any mandatory rights you have under applicable law.
These Terms supersede prior versions relating to the same subject matter.
Any ambiguity in these Terms will be interpreted in accordance with applicable law.
SECTION 18 - CHANGES TO TERMS AND CONDITIONS
We reserve the right to update, change, or replace any part of these Terms by posting revisions on our website.
Where required by law, we will provide additional notice of material changes.
It is your responsibility to review this page periodically.
Your continued use of the website or Service following the posting of changes constitutes acceptance of those changes to the extent permitted by applicable law.
SECTION 19 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services to you shall be governed by and construed in accordance with the laws of the Netherlands, to the extent permitted by applicable law.
Nothing in these Terms limits or excludes any mandatory consumer protection rights that may apply to you under the laws of your country, state, or place of residence.
SECTION 20 - CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
Kathy’s Knitwear
Email: info@kathysknitwear.com